SureStay Hotel by Best Western Helen Downtown

When you stay at SureStay Hotel by Best Western Helen Downtown in Helen, you'll be in the mountains, within a 15-minute walk of Unicoi State Park and Helen Festhalle. This hotel is 0.3 mi (0.5 km) from Helen Arts & Heritage Center and 0.3 mi (0.5 km) from Unicoi Hill Park.

English

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

American Express, Discover, Mastercard, Visa, Cash not accepted, Debit cards

• No rollaway/extra beds available
• No cribs (infant beds) available
• No elevators
• Essential workers only - NO
• Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
• Professional property host/manager

• Pets not allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions